Shipping and Delivery

  • We use New Zealand Post for all our Shipping.
  • Our shipping and delivering caters for orders up to 30kg.
    • For orders larger then 30 kg, please contact us.
  • It has a 2-6 working day delivery target.

 

Delivery targets

Zone Delivery target Countries/Destination
New Zealand 1 – 3 working days
Australia 2 – 3 working days All states of Australia.
South Pacific 4 – 6 working days Cook Islands, Fiji, New Caledonia, Samoa, Tonga, Vanuatu
Asia 4 – 6 working days Cambodia, China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, South Korea, Singapore, Taiwan, Thailand and Vietnam only.
Canada, UK and Europe 5 – 6 working days Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, UK
United States of America 5 – 6 working days All states of the United States of America.
Rest of the world 5 – 6 working days Brazil, Chile, Costa Rica, Ecuador, El Salvador, India**, Mexico, Sri Lanka, Uruguay.
Please note that International Courier service is only available to major cities in India**.

You can expect that your item will usually arrive at its destination within the timeframe specified for each service. Because New Zealand Post does not directly control all parts of the delivery chain, we can’t guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer.

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